It’s easy to claim that you’re the best in the business. The challenge comes when you have to back that up. Thankfully, we can do both.
Powerful products and outstanding service
Our pensions provision and impeccable client services continue to lead the way – backed by industry awards and impressive customer assessment.
Both our SIPP and SSAS products are award winners.
5 star Service Award Winner - year after year
Dentons has received a 5 star rating in the Financial Adviser Service Awards 2016 for Life and Pensions Providers - the only specialist SIPP and SSAS provider to receive this award.
This award is voted for by advisers and recognises the importance of quality service from product providers to their advisers' clients. The awards are considered to be the benchmark for service levels within the retail finance marketplace.
In 2015 Dentons was also awarded 'Best service of all the 5 star winners 2015' in the Financial Adviser Life and Pensions category, an award we also won in 2013. We also won the 5 star award in 2012, 2013 and 2015.
In 2010 we were picked as winner of both the Best Bespoke SIPP and Best SSAS Provider categories at Pensions Management’s Technology Administration and Service Awards. The judges commented on:
- Our experience and the continuity of our senior staff
- Our ongoing commitment to excellent service standards
- Our proactive approach to continually improving the client experience
Our SIPP award represented a departure from larger SIPP providers and endorses our commitment to place client needs at the heart of everything we do.
The Dentons SIPP has received a Defaqto 5 Star Rating for 2017.
These ratings show the level of benefits provided by a financial product at a glance, allowing your clients to base decisions on features, not just price.
The Defaqto team of experts analyse every self invested personal pension on the market, assessing the terms and conditions, policy details and key features. What’s more, it’s completely independent and unbiased.
With our 5 Star SIPP, your clients can be confident they will enjoy a comprehensive range of features, options and benefits.
Please view an independent report from Defaqto on Dentons SIPP.
Investor in Customers (IIC) 2013 - 'Be Remarkable.'
Investor in Customers (IIC) is an independent organisation which takes an in-depth look at customer experience and company perceptions of service.
In February 2013, after contacting an unfiltered list of our customers – both direct clients and intermediaries – and with a very good response, we were awarded the highest star rating
IIC “3* - Exceptional” award.
This builds on our previous '2* - Outstanding' award - proof that Dentons listens to its clients and continually strives to improve its service. Proof that our customers and introducers genuinely value the service that we provide.
Neil Craig, Managing Director of IIC commented:
“In the highly competitive financial services markets satisfying customers is no longer good enough. You have to excel. You have to deliver a consistently high level of service and continue to look for improvements every year. Very few companies in this sector receive our highest award but there is no doubt that Dentons fully deserves to be amongst those clients we recognise as delivering an exceptional customer experience.”
Click here to view a sample of what you, our introducers and customers, said about us.